How can I check the balance of an eGift Card? Gift Card Support January 02, 2019 18:33 Updated To check the balance of your Pottery Barn eGift Card, go to Gift Services or call 800-846-9713 Related articles Who can I contact if I have questions about my Pottery Barn group gift? How do I keep track of the goal amount for a group gift that I organize? Can I use more than one eGift Card at a time? I started a group gift. How do I know when the people I invited make their contributions? Do eGift Cards expire or have any fees? Comments 0 comments Article is closed for comments.